General Shipping

U.S. Orders over $100 enjoy Free Standard Shipping!

Purchases under $100 ship for a flat rate of $10.

Orders deliver in 2-9 business days. All orders are sent with UPS Ground or USPS Priority Mail.

Expedited shipping is available upon checkout at standard UPS rates.

Shipping notifications are sent via email when your order ships. Shipping notifications contain carrier information and tracking options.

Email for questions regarding shipping.

Curbside Pickup (we will bring to you)

Online orders placed with a “Curbside Pickup” shipping option will be available 2 business days after completing your order.  Don’t worry if you are having a fashion emergency! Please feel free to call or email and we will do our best to expedite sooner. 

Upon completing your online order and selecting the Curbside Pickup shipping option, you'll receive an email with your order confirmation that includes a link for booking a 15-minute window to pick up your purchase. Can’t find parking? Short on time? Just give us a call when you arrive and we will happily bring your purchases out to you. Please contact us with any questions regarding In-Store Pickup.

Curbside orders will be available for pickup as follows:

West Portal Store

Monday - Saturday between 12:00-5:00 pm as early as two days after placing your order.

Hayes Valley Store

Tuesdays between 12:00-5:00 pm as early as two days after placing your order.

Store Locations & Hours 

PLEASE NOTE: In-store shopping is currently unavailable due to San Francisco County COVID restrictions.


West Portal Store:

244 West Portal Ave
San Francisco, 94127

Store Tel.: 415.702.6747
Store Email:

    • Monday -Saturday: 11 AM - 7 PM
    • Sunday: 11 AM - 5 PM

Hayes Valley Store:

551 Hayes Street
San Francisco, 94102

Store Tel.: 415.757.0617
Store email:

    • Monday -Saturday: 11 AM - 7 PM
    • Sunday 11AM-6 PM